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Customer Care WorkCustomer Care Work

Throughout the last 20 years ABS have worked alongside some of the largest volume property developers in the sector as an integral part of their aftercare function.

Whether this is for day-to-day reactive call out repairs, key customer issues, bulk End of Defect repairs or complex NHBC related remedial works ABS can offer a complete Investigation, reporting, scheduling and programming of works required.

In these areas ABS will also provide all resident communication and have a protection and cleanliness regime which makes us the contractor of choice when working in occupied premises.

With our ability to cover all of the core trades and our knowledge or all relevant applicable Regulations and Industry Standards, ABS are well placed to provide such a service.

Testing and Inspection

Whether as an extra pairs of eyes, for peace of mind, or by way of early defect identification and prevention it is important to have a clear regime for the inspection of works in progress, or for the testing of completed works.

We provide our planned and reactive maintenance services for customers across Kent, London, Essex, Middlesex, Hampshire, Hertfordshire, Sussex & Surrey including Maidstone, Chatham, Sevenoaks, Canterbury, West Malling, Aylesford, Dover, London, Portsmouth, Winchester, Tunbridge Wells, Oxford and Colchester.

As always, prevention is better than cure, and a clear, simple and well timed inspection regime throughout a project can very easily save costly repairs or delays at a later stage.

Cyclical and Planned Maintenance

There is an acceptance that even the most robust building component or mechanical & electrical installation will require an element of routine maintenance to ensure that its design lifespan is achieved.

Why not ABS use our knowledge of these components to assist in putting together a full maintenance strategy and prevent any unforeseen failures and the costs associated with the rectification of such.